Research on Tourist Satisfaction Improvement Path Based on Multiple Regression Analysis in Tourism Management

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Authors: Yanlong Wang
Cited by: 0

Abstract

As the core service object of the tourism industry, tourists' satisfaction with a tourist destination is an important influencing factor for the sustainable development of the tourism industry there. This paper proposes a set of tourist satisfaction index system containing a total of 20 secondary indicators from five perspectives: feeling experience, emotional experience, thinking experience, action experience, and association experience. And set the satisfaction of tourists' experience as the dependent variable, and 5 level 1 indicators as the independent variables. At the same time, IPA analysis was selected as the method of measuring tourist satisfaction, factor analysis as the method of testing the reliability and validity of the indicator system, and multiple linear regression prediction model as the method of analyzing the intrinsic relationship between the dependent indicator and multiple independent indicators. Taking K scenic spot as the experimental object, the potential relationship between dependent and independent variables is analyzed based on sample data. Among them, emotional experience has the greatest positive effect on tourist satisfaction, with a regression coefficient of 1.677. Accordingly, in tourism management, the emotional experience of tourists should be the first consideration, and the overall satisfaction should be promoted by providing a good emotional experience.

Fields of Study & Subjects

Diverse Aspects of Tourism Research Customer Service Quality and Loyalty Recreation Leisure Wilderness Management

Publication details

Journal / source
International Journal of Computer Information Systems and Industrial Management Applications
Volume
18
Pages
11–11
Publication date
14 January 2026
Language
EN