Public Service Encounter Corpus

Harvard Dataverse 2026 Dataset Open access

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Authors: Wassiliki Siskou, Ingrid Espinoza, Laurin Friedrich, Steffen Eckhard, Annette Hautli-Janisz
DOI: 10.7910/dvn/y8yu2o
Cited by: 0

Abstract

This dataset includes transcribed recordings of so-called Public Service Encounters in Germany, i.e., meetings between state officials and citizens in which there is direct communication in order to allocate state services. The dataset consists of a total of 232 conversations with 740,000 tokens in around 57,000 utterances. The dataset expands our previous 2024 dataset: https://doi.org/10.7910/DVN/GHZKIG. For a detailed description, see our related publications.

Fields of Study & Subjects

Language Discourse Communication Strategies Speech and dialogue systems Linguistic Studies and Language Acquisition

Publication details

Journal / source
Harvard Dataverse
Publication date
6 March 2026
Language
EN
Document type
Dataset