Compensation Insurances Deteriorate the Effectiveness of Compensation in Service Recovery

HAL (Le Centre pour la Communication Scientifique Directe) 2026

Authors: Mathieu Béal, Anshu Suri, Bo Huang
Cited by: 0

Fields of Study & Subjects

Customer Service Quality and Loyalty Service and Product Innovation Insurance and Financial Risk Management

Publication details

Journal / source
HAL (Le Centre pour la Communication Scientifique Directe)
Publication date
13 February 2026
Language
EN