SME AI Playbook: Replicable Enterprise-Level AI Patterns Using Custom GPTs

The SME AI Playbook is a comprehensive, practical guide designed to empower small and medium enterprises (SMEs) to adopt and scale AI effectively using accessible tools like custom GPTs in the OpenAI GPT Store. This 5-part resource translates proven enterprise patterns (from tools like Palantir, Purview, Salesforce Agentforce, and Databricks) into lightweight, low-cost implementations that SMEs can build and customize quickly. Covering data governance, enterprise search and knowledge assistants, agentic workflows, long-term memory and reflection, and factuality/safety checks, the playbook provides replicable examples, step-by-step patterns, and monetization ideas. It enables SME teams (managers + IT) to identify quick wins, improve existing processes, and unlock transformative AI use cases—all without large budgets or external consultants.Openly shared to accelerate AI adoption in the SME sector. Contributions and forks welcome!