A SYSTEMS ENGINEERING APPROACH TO DESIGNING A DASHBOARD FOR AIRLINE PASSENGER TRAFFIC ANALYSIS

This project proposes a Systems Engineering (SE) driven approach to design a dashboard for airline passenger traffic analysis, with a focus on improving usability, stakeholder alignment, and decision-making effectiveness. Traditional dashboard development in many airline environments often relies on varied KPI definitions, and fragmented data preparation practices, which might lead to misalignment in terms of decision-maker needs, operational requirements, and the intended business insights the dashboard is expected to deliver. It is proposed that this type of misalignment may be reduced if the whole process of dashboard development focuses on the system analysis and systems engineering process. The use of systems analysis supports requirements engineering, functional decomposition through an approach termed as BLOC-ICE modelling for subsystem definition so that end-to-end design process can be tailored. In this project, the dashboard architecture is decomposed into four functional subsystems: Data Integration, Data Validation & KPI Engine, Dashboard Visualization, and User Interaction. Detailed BLOC-ICE diagrams are developed for each subsystem, enabling clear traceability from stakeholder needs to system components.