Conocimientos y actitudes sobre telemedicina del personal de salud del Centro Nacional de Telemedicina EsSalud

Background: telemedicine constitutes a key tool for improving access to and the quality of health services, especially following the COVID-19 pandemic, which drove the adoption of remote care. Objective: to determine the relationship between the level of knowledge and the attitudes of health personnel at the National Telemedicine Center of the Social Health Insurance, Lima 2025. Methods: a quantitative, non-experimental, cross-sectional, and correlational study conducted at the National Tele health Center of the Social Health Insurance, Lima. Data collection took place between August and October 2024, with the participation of 103 professionals from different care areas. A structured and validated questionnaire was applied to assess socio-occupational characteristics, as well as the level of knowledge and attitudes towards telemedicine. The analysis of the relationship between variables was performed using Spearman's Rho test (α = 0.05). Results: 57.3% of participants were at the "process" level, 35.0% at the "achievement" level, and 7.8% at the "initial" level. Likewise, 41.7% exhibited positive attitudes towards telemedicine. A strong, positive, and statistically significant correlation was found between knowledge and attitudes (Rho = 0.756; p < 0.001). Conclusions: there is a direct relationship between the level of knowledge and the attitudes of health personnel towards telemedicine. Greater knowledge is associated with more favorable attitudes, highlighting the importance of strengthening technical training to promote the effective adoption of digital health strategies.