БЕКГРАУНД УНІВЕРСАЛЬНИХ КОМПЕТЕНЦІЙ SOFT SKILLS У КОНТЕКСТІ HR-ІНЖИНІРИНГУ ОРГАНІЗАЦІЇ

Goal. The article provides a comprehensive review of theoretical and practical approaches to understanding soft skills as an integrated system of universal competencies that determine the effectiveness of professional activity and social interaction. The purpose of the study is to deepen the understanding of the nature and role of soft skills within HR engineering in the context of a human-centered socio-economic development of society. Method. The research is based on systemic, analytical, and comparative approaches, enabling a thorough study of theoretical sources, generalization of practical recommendations, and identification of key competencies. Results. The study clarifies the content of soft skills as a set of social-behavioral, communicative, creative, and emotional-value abilities necessary for professional adaptation and effective performance in dynamic labor market conditions. The top 10 most demanded skills have been identified, including communicativeness, responsibility, empathy, self-organization, creativity, stress tolerance, and the ability to learn quickly. These universal skills ensure productive interaction and efficiency in work processes. Scientific novelty. The study conceptualizes soft skills as a core element of HR engineering, considering them not only as an individual characteristic of employees but also as a strategic organizational resource. Practical significance. The results can be applied to improve HR policies, personnel training, development programs, competency assessment, and overall organizational effectiveness. Conclusion. Systematic development of universal soft skills is essential for professional growth and enhancing the competitiveness of both modern specialists and organizations.