Social worker at NZDM from the perspective of clients.

This thesis examines the needs and experiences of clients attending a low-threshold facility for children and adolescents (NZDM) and analyzes how social workers support this target group. The study focuses on identifying the main areas of challenges faced by young people, such as family or school difficulties, social isolation, and the need for a safe environment, as well as on describing the roles and strategies of social workers who provide support, guidance, and a safe space for leisure activities. The research is conducted using a qualitative approach through semi-structured interviews with NZDM clients, and the collected data are analyzed thematically. The thesis presents an overview of practices and approaches that can help social workers respond effectively to clients needs and support their personal and social development. The findings contribute to a better theoretical understanding of the functioning of NZDM and have potential practical applications for organizations providing support to at-risk children and adolescents. Keywords: social work, social worker, low-threshold facilities for children and adolescents, work with at- risk youth, safe environment, client needs, support