Mind the politeness gap : a qualitative comparison of Italian and English perspectives on online hotel feedback responses
Fields of Study & Subjects
Language
Discourse
Communication Strategies
Discourse Analysis in Language Studies
EFL/ESL Teaching and Learning
Publication details
- Journal / source
- Ghent University Academic Bibliography (Ghent University)
- Publication date
- 1 January 2026
- Language
- EN
- Document type
- Book chapter